LANE COVE RIVER TOURIST PARK
What time can we check in, and when do we have to go?
Usual check in time for family cabins and en suite cabins are 2:00pm, check out time is 10:00am. Check out time for family and en suite cabins are particularly important so the cabins can be prepared for the next guests.
Check in time for sites is usually anytime after 10:30 am, check out time for sites is 10:00am.
We are as flexible as possible concerning late checkouts (cabins or sites) but please be aware that you may be charged a late fee if you do not check out at the allotted time or make arrangements for a late check out. Please talk to us about extending your check out time when you make your booking if it's something you need or desire.
We gave you a credit card number, have you charged it?
No, we only take a credit card number as security against your booking. If you fail to arrive without notifying us your card will be charged a cancellation fee. All payments need to be made on arrival for security of the card holder.
What is the cancellation policy?
We try to be very flexible with our cancellation policy. Our policy is a fee of $20 will apply to all site cancellations if not received within 24 hours of arrival (in non school holiday periods or long weekends). Cabins will attract a cancellation fee of $50 (in non school holiday periods or long weekends) if canceled within 24 hours. During peak periods (school holiday or long weekends), sites cancellation fees will be $20 if not received within 72 hours, and cabins will attract a full night accommodation fee if not canceled within 72 hours. We also reserve the right to charge additional cancellation fees during our peak periods.
What are the Reception Hours?
Our office is open from 7:30am to 7:00pm seven days, every day of the year. If you are arriving after 7:00pm, please use the after hours phone outside reception. Security and or management are on site 24 hours. We do not accept check ins after 10:00pm unless prior arrangements have been made.
Can we bring our dog/cat/budgie/parrot with us?
No, as the park is a National Park, the National Parks and Wildlife Act and Regulations apply. You are not permitted to have any non native pets or animals within the park.
Can we light a campfire?
No, because of the fire risks associated with areas of the Park, open fires are not permitted. There are areas of the Lane Cove National Park where you are permitted to have open fires, ask reception for details.
Do you have a car wash facility?
No, there are a number of car washes close by. We appreciate visitors considering the conservation of water and the recognition of current Sydney water restrictions.
There are two or three groups of us camping together, can we have two cars at our site?
No, the park has a very strict one car per site policy. Visitor parking is adjacent to the Tourist Park Office and is under surveillance 24 hours.Of course, if you book two sites you can have two cars.
Can I stay for a couple of months?
No, the Tourist Park has a maximum stay limit of 28 days per any visit.
Do you have a disabled access facility?
Yes, a disabled shower and toilet is located at amenities block number 3. Should you need this facility, please advise reception at the time of booking.
Do you have a sullage dump point?
Yes, a dump point is located within the park. Our dump point has been designed to accommodate sullage cassettes used by caravans or camper vans.
What about designated smoking areas?
There are a number of areas around the Park designated for smokers. Smoking is not permitted in cabins, amenities blocks, within the swimming pool, baby change room, or recreation room.
What are the public transport options?
The Park has a bus service that can be accessed 500 metres from reception. The Service goes to Chatswood. From there, connection to the City by either train or bus is very convenient.There is also a new train station called North Ryde which is located on Delhi Road 200 metres further away.
Can we bring a generator?
No, generators are not permitted within either the Tourist Park or the National Park.
Can we bring bikes and do you hire them?
Absolutely, we love people bringing their own bikes to ride around the park. We also have a bike hire facility available at reception.
Is there any security?
Yes, the Park has a variety of security measures in place to ensure visitor safety. These include CCTV cameras at strategic locations, a twenty-four hour security service, and a number of senior personnel who have authority to issue on the spot fines under the National Parks and Wildlife Act 1974.
Can we buy an Annual Parks Pass.
Yes, a variety of parks passes is available at reception. If you would like more information, or would like to order your pass online. Visit the National Parks website.
What about the weather?
Click on this link for the Bureau of Meteorology website to find out the Sydney forecast for the next week.
I am coming from overseas - anything I should know?
We strongly recommend you visit the Australian Department of Immigration and Citizenship website for visa applications and information before leaving your country. Another good website to visit for information is the official Australian Tourism website. Also, check out our comprehensive how to get here page.
LANE COVE NATIONAL PARK
Can we walk our dog in the Park?
No, as the park is a National Park, the National Parks and Wildlife Act and Regulations apply. You are not permitted to have any non native pets or animals within the park. Not even on a lease.
If we stay at Lane Cove River Tourist Caravan Park, do we need to pay a vehicle entry fee into the National Park?
No, if you are a visitor at the Tourist Park, your site fees include vehicle entry into Lane Cove National Park.
Can we fish in the River?
Yes, areas of the river are available to be fished. The river has a very strong Bass population. You will need a NSW Fisheries Licence. Check with the Park Office.
Can we canoe/boat on the river?
Yes, the river is open to all forms of non powered boating, however, size restrictions apply to some non powered vessels, and ramp entry points are limited.
Are there any walking tracks through the park?
Yes, there are a number of walking tracks and trails through the Park. Check with the office for maps and information.
Can we swim in the river?
No, swimming in the river is not recommended.
What about picnic sites?
The Park has a number of picnic facilities and these areas can be booked. Please check with us on 0298889133 or click here to view our Picnic Booking Information. Alternatively, to reserve a picnic site click here.
Where can I find more information about NSW National Parks?
Try the National Parks website or phone the area office 02 94121811
